Privacy Policy
Effective Date: January 2026
Company Name: Ashland Pacific
Ashland Pacific (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining transparency in how we collect, use, and share your information. This Privacy Policy applies to all information collected through our website, leasing activities, and communications, including SMS/text messaging.
1. Information We Collect
We may collect the following categories of personal information:
a. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Property preferences and leasing information
- Any other information you provide through forms, applications, or communications
b. Internet or Other Electronic Activity
- IP address
- Browser type and device information
- Pages visited, time on site, and referring URLs
- Cookies and tracking technologies
c. SMS/Text Communication Data
If you opt in to receive SMS communications, we may collect:
- Your mobile phone number
- Message interactions and responses
- Delivery and engagement data
2. How We Use Your Information
We use personal information for business purposes, including to:
- Respond to leasing inquiries and provide property information
- Process applications and manage tenant relationships
- Communicate regarding services, updates, and promotions
- Send SMS/text messages with your consent
- Improve website functionality and user experience
- Comply with legal and regulatory obligations
3. SMS/Text Messaging Terms
By providing your phone number and opting in, you consent to receive SMS/text messages from Ashland Pacific. These may include:
- Leasing updates and follow-ups
- Appointment scheduling and reminders
- Customer service communications
- Marketing and promotional messages
Message Frequency: Varies
Message & Data Rates: May apply based on your mobile carrier
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [Insert Email] or [Insert Phone Number].
Important: SMS opt-in data and consent will not be sold or shared with third parties for marketing purposes.
4. Sharing of Personal Information
Ashland Pacific does not sell personal information. We may share your information with:
- Service providers (e.g., property management systems, CRM platforms, SMS providers)
- Professional advisors (legal, accounting)
- Government or regulatory authorities when required by law
All third parties are contractually required to maintain confidentiality and use information only for authorized purposes.
5. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
Your Rights
- Right to Know: Request disclosure of categories and specific pieces of personal information we collect, use, and disclose
- Right to Delete: Request deletion of your personal information, subject to certain exceptions
- Right to Correct: Request correction of inaccurate personal information
- Right to Limit Use of Sensitive Personal Information: Where applicable
- Right to Opt-Out: Of the sale or sharing of personal information (Note: we do not sell personal information)
- Right to Non-Discrimination: You will not be discriminated against for exercising your rights
How to Exercise Your Rights
To submit a request, please contact us at:
Email: info@ashlandpacific.com
Phone: 1-866-724-7221
We will verify your request and respond within the timeframe required by California law.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic and performance
- Enhance user experience
- Personalize content and marketing
You can manage cookie preferences through your browser settings.
7. Data Retention
We retain personal information only as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee complete security.
9. Third-Party Links
Our website may contain links to external websites. Ashland Pacific is not responsible for the privacy practices or content of third-party sites.
10. Children’s Privacy
Our services are not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children.
11. Fair Housing Statement
Ashland Pacific is committed to compliance with all federal, state, and local fair housing laws, including the Fair Housing Act.
We do not discriminate against any person based on race, color, religion, sex, gender identity, sexual orientation, familial status, national origin, disability, or any other protected class under applicable law.
All housing opportunities are offered on an equal opportunity basis.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Ashland Pacific
Email: info@ashlandpacific.com
Phone: 1- 866-274-7221
Address: 2006 N Sepulveda Blvd, #552 Manhattan Beach, CA 90266
14. SMS Opt-In Disclosure (Short Form):
By providing your phone number, you consent to receive SMS messages from Ashland Pacific. Message and data rates may apply. Reply STOP to opt out.